Terms of Service

Last updated 26 July 2026

These terms cover your use of BeMySupporter. By creating an account, buying something, or listing something for sale, you are agreeing to them. If you do not agree, please do not use the platform.

1. What BeMySupporter is

We are a marketplace. Creators list digital goods and physical merchandise; supporters buy them. We handle the storefront, the payment flow, and the delivery of digital files. We are not the seller of anything listed here, and we do not create, own, or inspect the work our creators sell.

2. Your account

You need a verified email address and a phone number to buy or sell. Keep your login details to yourself — anything done through your account is treated as done by you. Tell us immediately at support@bemysupporter.com if you think someone else has access.

You must be old enough to enter a contract where you live. One person, one account.

3. Selling

Creator accounts are reviewed before they go live. We may decline an application or deactivate an account without owing a detailed explanation, though we will always try to give one.

You may only list work that you have the right to sell. That means:

• You own it, or you have written permission from whoever does.
• It does not infringe anyone's copyright, trademark, or likeness.
• It is not illegal to sell where you are or where your buyer is.
• It is described honestly — what a supporter receives should match what they were shown.

Nothing sexually explicit involving minors, nothing that incites violence or hatred, no weapons, no drugs, no counterfeit goods, no malware, no resale of other people's work as your own. We remove listings that break these rules and we do not refund the fees paid to publish them.

4. Listing fees

Publishing a listing costs a storage fee, paid upfront, which covers a 180-day run. Current prices are on the pricing page. Listing fees are not refundable once the listing is live, including if you delete it early or if it never sells.

Near the end of a run we email you a reminder. If a listing is not renewed it is hidden from the storefront. Hidden listings can be renewed at any time. After an extended period with no renewal we delete the listing and its files permanently, and we will have emailed you more than once before that happens.

5. What you can change after publishing

Once a listing is live, some things are locked: the product file, the cover photos, and whether the listing is digital or physical. This protects supporters, who bought based on what they saw. Title, description, price, stock and the optional video link stay editable.

6. Sale fees and payouts

When something sells we take a platform fee of 5%, with a minimum of $2.00 per sale, and pass through the card processing fee charged by our payment provider. Both come out of the creator's side. The supporter pays exactly the listed price.

Your share is added to your balance when the payment clears. Once your balance reaches $100.00 you can request a bank transfer, which we process manually, normally within three to five business days. We may hold a payout while we investigate a dispute, a chargeback, or a suspected breach of these terms.

7. Buying

Digital items. You get an immediate download and a permanent record of the purchase in your account, so you can download it again later. Because a digital file cannot be returned, digital purchases are final once downloaded. If a file is broken, missing, or clearly not what was described, contact us and we will sort it out.

Physical items. These are shipped by the creator, not by us. Your delivery details are passed to them so they can send your order. Shipping times, packaging and condition on arrival are between you and the creator, though we will step in if a creator stops responding.

What you buy is for your own use. You may not resell it, redistribute it, or pass it off as your own work.

8. Refunds

Talk to the creator first — most problems are solved in one message. If that does not work, email support@bemysupporter.com within 14 days of the purchase and we will look at it. Where we issue a refund, the amount is deducted from the creator's balance.

9. Taking things down

If you believe something here infringes your rights, email support@bemysupporter.com with a link to the listing, a description of the work you own, and confirmation that you are the rights holder or authorised to act for them. We remove genuinely infringing material promptly.

10. Our liability

We provide the platform as it is. We work hard to keep it available and your files safe, but we cannot promise it will never go down or never lose data — please keep your own copies of anything you upload.

We are not liable for disputes between creators and supporters, for the quality or legality of anything listed, or for indirect losses such as lost income or lost opportunity. Where liability cannot be excluded by law, it is limited to the fees you paid us in the three months before the problem arose.

11. Closing an account

You can stop using BeMySupporter at any time. We can suspend or close an account that breaks these terms, that we are legally required to close, or that is being used fraudulently. If we close your account we will pay out any balance you are genuinely owed.

12. Changes

We will update these terms from time to time. Material changes are announced by email before they take effect. Continuing to use the platform after that means you accept the new version.

13. Governing law

These terms are governed by the laws of Trinidad and Tobago, and disputes go to its courts.

14. Reaching us

Email support@bemysupporter.com. We aim to answer within two business days.